About ByteRoute — Cape Town networking and security specialists

Built on real-world
network experience

ByteRoute was founded by a Cisco-certified engineer who got tired of watching Cape Town homes and small businesses get overcharged for poor tech support. We do things differently — flat rates, honest advice, and work we stand behind.

CCIE-level expertise
7-day callback guarantee
Cape Town based
POPIA compliant
By the numbers
The work speaks for itself
500+
Clients served across Cape Town
98%
Same-day resolution rate on home visits
8+
Years of enterprise network experience
3
Cisco certifications held by the founder
The founder
The Company that shows up
ByteRoute isn't a call centre. When you book, Byteroute delivers directly to your door. We stand behind our work with a quality guarantee..
MN
Mike Diankeba
Founder & Lead Engineer
ByteRoute Networking & Security
CCIE Citrix CCNP Security Juniper Azure + AWS ...

Mike spent 20+ years designing and securing enterprise networks for large organisations across the globe before founding ByteRoute. He grew frustrated watching residential clients and small business owners pay premium prices to large IT firms — and receive slow, impersonal service in return.

Mike tought at Cape Pinsulate university of Technoly for 5+ years, He Grow tired of watching studing strugle to bridge the gape between lessons and real work experience, he deviced to create a platform that will help.

ByteRoute was built to solve that problem. Every service is priced flat-rate and published openly on this website. Every visit is done personally by Mike. Every job comes with a 7-day callback guarantee — if the same problem comes back, he comes back, at no charge.

On the business side, Mike's experience covers BGP routing, SD-WAN, Cisco ASA and Firepower firewalls, Palo Alto Networks, and POPIA compliance frameworks. ByteRoute's MSSP contracts are built around the same enterprise-grade processes Mike used in corporate environments — scaled and priced for Cape Town SMEs.

Outside of networking, Mike runs hands-on CCNA and CCNP training cohorts in partnership with MICT SETA (accreditation pending), designed specifically for South African students who want to enter the networking industry without paying Cisco-academy prices.

How we work
Six things that define us
These aren't Mikeeting words. They're the commitments that made clients refer us to their neighbours and colleagues.
Flat-rate pricing
Every service has a fixed published price. You see it before you book. There are no callout fees and no surprise extras on the day.
7-day guarantee
If the exact problem we fixed returns within 7 days of your visit, we come back and fix it again at no charge, no questions asked.
One technician
Mike does every home visit personally. You're not getting a junior sub-contractor. You're getting the founder with eight years of enterprise experience.
Plain English
We explain what the problem is and what we're doing to fix it. No jargon, no upselling services you don't need, no condescension.
Enterprise-grade skills
The same Cisco-certified knowledge that secures corporate networks applies to your home or small business. You get professional results at residential prices.
POPIA-first
We handle your data with the same care we'd want applied to ours. Client network configs and personal details are never shared. Ever.
Our story
How ByteRoute got here
From a corporate network desk to a Cape Town van — the journey was deliberate.
2015 – 2018
Enterprise networking career begins
Mike starts his career designing LAN/WAN infrastructure for large South African organisations. Achieves CCNA and CCNP certifications while working on live BGP and MPLS deployments.
2018 – 2021
Security specialisation
Moves into network security, gaining hands-on experience with Cisco ASA, Firepower IDS/IPS, Palo Alto NGFWs, and SIEM platforms. Completes CCNA Security certification.
2021
The idea takes shape
After helping neighbours with tech problems in the evenings, Mike realises there's a serious gap in the Cape Town Mikeet — nobody offering flat-rate, guaranteed, enterprise-quality support for homes and small businesses.
2022
ByteRoute launches
ByteRoute Networking & Security (Pty) Ltd is registered. The first 50 clients come through word of mouth. No advertising — just satisfied neighbours referring friends.
2023 – 2024
MSSP and training divisions added
Demand from small business clients leads to the launch of the MSSP managed security service. The training division follows, offering CCNA and CCNP cohorts to students who want real-world network skills.
2025 →
SETA accreditation & growth
ByteRoute pursues MICT SETA accreditation for its training programmes, allowing corporate clients to count training against their Skills Development Levy obligations. The team grows to include vetted interns under Mike's direct supervision.
Where we work
Cape Town metro coverage
Home visits are available across Cape Town metro. Zone C includes a R150 travel surcharge. Outside metro — contact us to check availability.
Zone A — Core
No surcharge
City Bowl
Included
Southern Suburbs
Included
Zone B — Extended
Included
Northern Suburbs
Included
Atlantic Seaboard
Included
Zone C — Outer
+R150 surcharge
Helderberg
+R150 surcharge
Blouberg / Melkbos
+R150 surcharge

Ready to work with us?

Book a home visit, request an MSSP quote, or just send a WhatsApp — we reply within 2 hours on business days.

Book a home visit WhatsApp us ↗ Call +27 68 309 0950